The Elements are just bare drives with no bells and whistles, so there’s much less to go wrong with them. Remove 'WD Unlocker' partition from WD My Book Asked 7 years, 10 months ago Modified 1 year, 7 months ago Viewed 82k times 8 I have a WD My Book (3TB storage, USB 3), and just like many other enthusiast owners of this external drive, I'm trying to get rid of their crapware. Again, you’d preferably want a powered version, since it seems like USB power might be an issue for you. Like anything else, no one can guarantee it would be problem-free for you, but when used properly, they seem to have no issues.īut, if you don’t care about the passwords and the encryption, you might be happier with a drive from the Elements line. I have many of them and have never run into any problems. If you still want the password capabilities and the encryption that your Passport offered you, you may find a My Book Essentials drive to be far more stable. Therefore, anyone whose drive is getting sufficient power can/will tell you they’ve used it for years with no issues and the issue isn’t the drive… anyone whose drive gets insufficient power will tell you the Passport is the biggest hunk of junk ever made. In fact, insufficient power over the USB port to the drive seems to be the #1 cause of headaches, both with locking drives and other corruption issues, people have with Passports. It certainly seems to happen with the USB-powered drives MUCH more than it does with the externally powered drives. But this hasn’t worked for everyone.Īs for whether it’s “common”, I have a strong feeling that that depends on your computer more than on the drive itself. If this is a common (or even relatively common) issue, is there perhaps another drive in the WD range that is more stable?Īs Joe said a few posts up, a few people have had luck by trying a different PC or logging in to the PC under a Guest account. Could these two issues be related?Īs another topic, if I am unable to get my data back, I will return the unit under warranty. That said, the LED on the drive comes on. What else I am finding frustrating is that I am unable to find the drive in “my computer”. I am reluctant to wipe the drive… Any suggestions of what has worked for anyone else? I tried the firmware update as suggested in the forum, however I cant do it without entering this password. My drive is locked, however I never set a password. I have had the same issue as the previous posts.

Wd my passport unlock drive